Telehealth Video Sessions

Telehealth Video Sessions

What is Telehealth?

Telehealth is a way to provide medical and mental health services using video and audio technology to avoid exposure to the coronavirus (COVID-19). 

How does Telehealth work? 
Before your appointment, your therapist will provide a link to join the virtual "room" at your session time. Once you are both in the room, select the option to share your video and audio. That's it! There is no software to download or subscription, which simplifies the overall process. 

Is it secure? 
We use the integrated telehealth system offered by our electronic records management program, Theranest. It's completely confidential and HIPAA-compliant. Additionally, no video or audio components of your session are recorded or stored. 

Do I have to subscribe to a service to begin Telehealth sessions? 
No, there is no subscription, purchase, or software download required. Contact your therapist or our scheduling team to get started.

How will I access the session? 
Before your appointment, your therapist will send you a link allowing you to join the "room" at your scheduled session time. 

Will my health insurance cover therapy through Telehealth? 
Yes. Due to the impact of the coronavirus (COVID-19), insurance companies are making exceptions to allow providers to bill your plan for telehealth services. We will transition back to in-person sessions as soon as it is safe. 

Have a question? Please send us a message