How to change camera and microphone permissions for Telehealth sessions

Desktops and Laptops:

• Run a Pre-Call Test to identify connectivity, quality, and media access issues.
• Allow camera and microphone access using a recommended browser:
• Chrome - how to set and change a site's camera and microphone permissions
• Safari (Mac) - how to customize camera and microphone permissions per website
• Firefox - how to change camera and microphone permissions

Tablets and Smartphones:

• Run a Pre-Call Test to identify connectivity, quality, and media access issues.
• Allow camera and microphone access using a recommended browser:
• Chrome (Android) - manage camera and microphone permissions
• Safari (iPhone/iPad) - review or change camera and microphone permissions