Cancellation Fee Waiver Request
If you are unable to attend a scheduled appointment, please keep our Cancellation, Late Arrival, and No-Show Policies in mind. For circumstances that require special consideration, you may submit a cancellation fee waiver request for review.
HOW TO SUBMIT A CANCELLATION FEE WAIVER REQUEST:
- Download and complete the waiver request form.
- Email the completed form and any supporting documentation to clientsupport@dallasctc.com by 10 pm on the day of a missed appointment.
- Your request will be reviewed and a decision emailed to you.
COMPLETED FORMS MUST BE RECEIVED BY CLIENTSUPPORT@DALLASCTC.COM NO LATER THAN 10 PM ON THE DAY OF A MISSED APPOINTMENT.