Cancellation Fee Waiver Request

If you are unable to attend a scheduled appointment, please keep our Cancellation, Late Arrival, and No-Show Policies in mind. For circumstances that require special consideration, you may submit a cancellation fee waiver request for review.

Cancellation Fee Waiver Request




HOW TO SUBMIT A CANCELLATION FEE WAIVER REQUEST:
  1. Download and complete the waiver request form.
  2. Email the completed form and any supporting documentation to clientsupport@dallasctc.com by 10 pm on the day of a missed appointment.
  3. Your request will be reviewed and a decision emailed to you.

COMPLETED FORMS MUST BE RECEIVED BY CLIENTSUPPORT@DALLASCTC.COM NO LATER THAN 10 PM ON THE DAY OF A MISSED APPOINTMENT.